1. Who we are
High School Packets (“we,” “us”) provides personalized weekly printable and fillable PDF learning packets for grades 9–12 at highschoolpackets.com. We are a California-based business. Sister site: homeschoolpackets.com (K–8).
Questions or privacy requests: hello@highschoolpackets.com.
2. What this policy covers
This draft describes how we collect, use, share, and delete information when you use our website, waitlist, email updates, and paid subscriptions. It is not legal advice.
3. Information we collect
Account and personalization
- Parent / guardian email (required to create an account, send packets, and contact you)
- Teen’s first name (for packet personalization — not a full legal name)
- Grade (9–12)
- Interests (e.g., skating, gaming, cars) used to theme weekly packets
- Optional progress or transcript-ready credit notes you choose to save
Payments
Payments are processed by Stripe. We do not store full card numbers on our servers. Stripe receives payment details under its own privacy policy. We may receive limited billing metadata (last four digits, card brand, subscription status, invoices).
Technical data
- Basic log data such as IP address, browser type, device, pages visited, and timestamps
- Cookies or similar tech needed for login, security, and remembering preferences
Communications
Emails you send us, waitlist notes, and support messages.
4. How we use information
- Create and email weekly personalized packets and answer keys
- Personalize Side Quest content, character cards, and progress emails
- Process subscriptions, renewals, cancellations, and receipts via Stripe
- Send service emails (packet delivery, billing, security) and, if you opt in, product updates
- Improve the product, fix bugs, prevent abuse, and comply with law
We do not sell personal information. We do not rent or trade student or parent data for advertising lists.
5. Teen privacy, COPPA, and parental control
High School Packets is designed for grades 9–12. Accounts are created and managed by a parent or legal guardian using the parent’s email. We ask for a teen’s first name, grade, and interests only to personalize packets.
Children under 13: Our product is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have information about a child under 13, email hello@highschoolpackets.com and we will delete it promptly. (COPPA applies to under-13 collection; our intended users are high school age.)
Parents may review, correct, or delete the teen profile data tied to their account, or cancel the subscription, at any time by contacting us.
6. California privacy (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the CPRA, including rights to:
- Know / access the categories and specific pieces of personal information we have about you
- Delete personal information, subject to limited legal exceptions
- Correct inaccurate personal information
- Opt out of sale or sharing — we do not sell personal information and do not share it for cross-context behavioral advertising
- Limit use of sensitive personal information where applicable
- Non-discrimination for exercising privacy rights
To exercise these rights, email hello@highschoolpackets.com with the subject “California Privacy Request.” We will verify your request in a commercially reasonable manner (typically via the parent email on the account).
Categories we may collect: identifiers (email, IP), customer records (billing metadata), commercial information (subscription plan), internet activity (site logs), and education-related personalization (grade, interests, first name).
7. When we share information
We share information only with:
- Service providers who help us operate (e.g., Stripe for payments, email delivery, hosting). They may process data only to provide services to us.
- Legal requirements if required by law, court order, or to protect rights, safety, or security
- Business transfers if we merge or sell assets, with notice where required
We do not sell personal information to third parties.
8. Retention and deletion
We keep account and personalization data while your account is active and for a reasonable period afterward for backups, billing records, dispute resolution, and legal compliance.
Deletion on request: Email hello@highschoolpackets.com from the parent email on the account and ask us to delete your data. We will delete or de-identify personal data we control, except information we must keep (e.g., certain payment records) or that has been anonymized. Packet files already downloaded to your devices are under your control.
9. Security
We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure.
10. International visitors
We currently focus on the United States. If you access the service from outside the US, you understand information may be processed in the United States.
11. Changes
We may update this policy. We will post the new effective date on this page and, for material changes, email the parent address on file when appropriate.
12. Contact
High School Packets · hello@highschoolpackets.com